Do you have questions about working at Level One in the Netherlands? Below we have listed the most frequently asked questions. Is your question not listed or would you like more information? Please contact us, we are happy to help you!
Enrollment & Registration
Would you like to work in the Netherlands? Take a look at our current vacancies and apply for a job that suits you. Complete the application form for the vacancy, and one of our recruiters will contact you as soon as possible.
Haven’t found a suitable vacancy yet? You can also submit an open application. Our recruiters will work with you to find a job that matches your experience and preferences.
If you are going to work in the Netherlands through Level One, you must provide a valid identification document when you register with us, such as a passport or identity card. Your identity and the validity of your document will be checked before you start working.
You must also be able to identify yourself with a valid identification document while at work. Therefore, make sure you have a valid identification document with you when you are working.
To register with Level One and work in the Netherlands, we need the following information and documents from you:
– a valid identification document, such as a passport or identity card;
– your BSN (Dutch Citizen Service Number);
– your bank account details, so we can pay your salary;
– your email address, where you will receive your payslips and other important information;
– your CV.
Yes, you need a BSN (Dutch Citizen Service Number) to work in the Netherlands. A BSN is a unique personal identification number used by Dutch government organisations. Level One needs your BSN for payroll administration and to report your wage information to the Dutch Tax and Customs Administration.
Don’t have a BSN yet? After you arrive in the Netherlands, we will help you make an appointment to apply for one.
How you register depends, among other things, on how long you will be staying in the Netherlands. If you are staying in the Netherlands for less than 4 months, you can register as a non-resident in the Non-residents Records Database (RNI). If you are going to live in the Netherlands for more than 4 months, you must register as a resident in the Personal Records Database (BRP) with the municipality where you live.
More information about registering in the Netherlands can be found on the ABU website.
Level One can employ candidates who are nationals of an EU/EEA country or Switzerland. If you have another nationality, you can work with us if you already have a valid Dutch residence permit that allows you to work in the Netherlands.
A residence or work permit issued by another EU country does not automatically give you the right to work in the Netherlands. Level One is currently unable to sponsor visas or work permits.
Are you from Ukraine and looking for work in the Netherlands? Please contact us. We will be happy to review your situation and the available options.
The Level One app makes it easy to manage various matters related to your work. You can download the app on your smartphone from the Apple App Store or Google Play Store.
Once you have installed the app, log in with your personal details to access the available features.
Download the Level One app:
Work & Contract
Our main working area is in Flevoland, Friesland and the surrounding areas. We offer jobs in various sectors, including greenhouse horticulture, agriculture, logistics and technical work. Through Level One, you can find both long-term jobs and seasonal work during certain periods of the year.
If you work through Level One and use our accommodation, we try to provide housing as close to your workplace as possible. This helps keep your travel time to and from work as short as possible.
When you start working through Level One Employment Agency, you will receive a temporary agency work contract. The type of contract you receive depends, among other things, on how long you have worked for Level One and your previous employment history as a temporary agency worker.
Temporary agency workers in the Netherlands work according to a phase system. You normally start in phase A. As you continue working through an employment agency, you can progress to phase B and eventually phase C, which is a permanent contract. The exact duration and conditions of each phase are set out in the current Collective Labour Agreement (CAO) for Temporary Agency Workers.
Your temporary agency work contract states the terms and conditions that apply to you, such as your position, working hours, salary and type of contract.
Want to know exactly how phases A, B and C work? Read our blog about the phase system for temporary agency workers.
Do you want to stop working with Level One? Please let us know as soon as possible. You can terminate your contract via the Level One app.
Download the Level One app:
How much you earn depends on the job and the company where you will be working. Your salary is determined by the employment conditions and Collective Labour Agreement (CAO) that apply to your job. Factors such as your position, experience and working hours are taken into account. For certain working hours or types of work, you may also be entitled to additional allowances.
Before you start working, we will inform you about the salary and employment conditions that apply to your job.
When you work for Level One, you will receive your salary every Monday. You will receive your first salary after you have worked for two weeks. This is because we first need time to process your working hours and salary.
For example, if you work in week 1, your salary for that week will be processed in week 2. At the end of week 2, you will receive your payslip, and your salary for week 1 will be paid on Monday of week 3.
After that, you will receive your salary every Monday for the working week that has been processed. Depending on your bank, it may take a little longer for the money to appear in your account.
An annual income statement (jaaropgave) is an overview of the salary you earned through Level One during the previous year. It includes information such as your salary, payroll tax withheld and employment tax credit. You may need this information when filing your tax return.
You will receive your annual income statement by email at the end of January. You can also find it in the Level One app. Make sure you keep your annual income statement for your records.
Have you stopped working for Level One? Make sure we have your current email address so that you can still receive your annual income statement.
Download the Level One app:
Retirement
If you work through Level One and are covered by the StiPP pension scheme, you start building up pension from your first working day. You build up pension from the age of 18 until you reach the Dutch state pension (AOW) age.
You and Level One both pay pension contributions. Would you like to know how much pension you are building up or how much you have already accrued? You can view your personal pension details via Mijn StiPP Pensioen.
Housing & Arrival
Yes. If you are unable to arrange your journey to the Netherlands yourself, Level One can help you. We work with several transport companies that provide transportation to the Netherlands.
Would you like to use this option or do you have questions about your journey to the Netherlands? Please contact your contact person at Level One.
When you arrive in the Netherlands, you should first come to the Level One office in Emmeloord. You can find us at:
Daalder 2
8305 BE Emmeloord
We will welcome you there and, if necessary or agreed in advance, arrange transportation to your accommodation.
Yes. If you do not have your own accommodation in the Netherlands, Level One can arrange accommodation for you. Our accommodation is furnished and includes Wi-Fi.
The cost of accommodation is €113.90 per week. Gas, water, electricity and Wi-Fi are included in this amount. You do not have to pay a deposit.
A check-in and check-out of the accommodation will take place at the beginning and end of your stay.
Level One accommodation is fully furnished and equipped with the main basic amenities. Wi-Fi is also available.
Bed linen is available at an additional cost. Towels are not provided, so please bring your own.
Parking is always available near the accommodation.
No, pets are not allowed in Level One accommodation.
Yes. House rules apply to Level One accommodation to ensure a safe and pleasant living environment for all residents.
You are allowed to have visitors, as long as you follow the applicable house rules. When you arrive, you will receive information about the house rules that apply to your accommodation.
Yes. Would you like to leave your belongings in your room during your holiday and return to the same room afterwards? You can reserve your room. Please indicate this when submitting your leave request.
You will receive an invoice for reserving your room. You must pay this within 48 hours of receiving the payment link and before the start of your holiday. If the invoice is not paid on time, your room reservation will be cancelled and you will need to take your personal belongings with you.
If you are registered at a Level One address and you are moving or ending your stay in the Netherlands, make sure you report your move or departure in time.
You must do this with DigiD using this link:
- Link to change address (if you are moving to another address in the Municipality Noordoostpolder) – -. Communicate relocation | Municipality Noordoostpolder
- Link to deregistration (when moving from the Netherlands to another country) – Report departure abroad | Municipality Noordoostpolder
- Are you moving to another municipality in the Netherlands? Report your move to your new municipality. Your new municipality will make sure you are deregistered from the municipality of Noordoostpolder.
If you are registered with the Municipality of Dronten (Swifterbant) or Zeewolde, deregistration proceeds differently: You must sign the deregistration document with the housing manager.
Transportation
If you work through Level One and need transportation, we can arrange transport between your accommodation and your workplace. Depending on the distance and your work location, this may be by bicycle, company car or other organised transport. Transportation arranged by Level One for commuting to and from work is free of charge.
We also try to provide accommodation as close to your workplace as possible to keep your travel time as short as possible.
If you are provided with a Level One company car, it is intended for business use only and may not be used for private journeys. You are responsible for following all traffic rules.
If you use your own car to travel to work in agreement with Level One, you will receive an allowance for this.
Health insurance & health
Yes. If you work in the Netherlands, you generally need to have Dutch basic health insurance. Basic health insurance covers healthcare included in the basic package, such as care provided by a general practitioner (GP), hospital care and pharmacy services. Additional health insurance is not compulsory.
If you work through Level One, you can use our collective health insurance with HollandZorg. Level One will arrange your registration, deregistration and administration. The premium is €38.22 per week and will be deducted from your salary.
You can also choose to arrange your own Dutch health insurance. In that case, you are responsible for arranging and managing your insurance yourself.
Are you insured with HollandZorg through Level One? Via Mijn HollandZorg, you can view your personal details and manage various insurance matters online.
More information about the insurance and its terms and conditions can be found on the HollandZorg website.
Click here for more information about the HollandZorg Flexpolis and its terms and conditions: HollandZorg Flexpolis.
If you are insured with HollandZorg, you can also find more information on their website about how to register and create your personal account.
If you choose health insurance with HollandZorg, you will receive a welcome email from HollandZorg after your insurance is activated.
In this email you will find your HollandZorg account number, which you will need to create your account.
For initial registration, you will need the following information:
– BSN
– Relation number HollandZorg
– Date of birth
– Mobile number
You can do this initial registration by clicking on the link below:
Register HollandZorg
After you have done this, you will get access to your personal My HollandZorg– account
In the My HollandZorg portal you will find various things. You will also find your digital health insurance card (EHIC) here.
The HollandZorg Flexpolis is a basic health insurance policy for people who temporarily work in the Netherlands. The basic health insurance covers necessary healthcare, such as visits to a general practitioner (GP), hospital care and emergency care.
Additional insurances: Flexpolis No Risk I and No Risk II.
HollandZorg’s additional insurance policies provide extra coverage for healthcare and other costs that are not covered by the basic health insurance.
Below you can find an overview of the coverage provided by No Risk I and No Risk II in 2026.
| No Risk I 2026 | No Risk II 2026 | |
|---|---|---|
| Compulsory excess as defined under the basic health insurance policy (€385) | 100% | |
| Emergency dental care in the Netherlands | up to € 200 per calendar year | |
| Worldwide repatriation (transportation home) when medically necessary | 100% | |
| Worldwide repatriation (transportation home) in the event of death | 100% | |
| Reimbursement of the statutory personal contribution for medicines up to €250 | 100% |
For more information, you can view HollandZorg’s coverage overview or insurance terms and conditions.
Are you sick and unable to work? On your first day of illness, report sick to Level One as soon as possible, but no later than two hours before your work starts.
Depending on the arrangements at the company where you work, you may also need to report sick to the client. Your coordinator can provide you with more information about this.
Do you need medical assistance because of your symptoms? Please contact your coordinator. If necessary, Level One can help you arrange a visit to a doctor.
Are you unsure whether you need to see a GP because of your symptoms? On the Moet ik naar de dokter? website, you can answer a number of questions about your symptoms. You will then receive advice about the care you may need and whether you should contact a GP.
Yes. From your second day of illness, you may be entitled to continued payment of your salary or sickness benefits. The first day of illness is a waiting day. You will not receive salary or sickness benefits for this day.
Are you sick while your contract is still in effect?
From your second day of illness, Level One will continue to pay your salary. During the first year of illness, you will receive 90%, and during the second year, 80%.
Are you still sick after your contract has ended?
Payment may then continue from your second day of illness based on the daily wage determined by the UWV.
Remember to report sick on time on your first day of illness, in accordance with Level One’s sickness reporting procedure.
Vacation & Leave
Would you like to take time off? Submit your holiday request via the Level One app at least 6 weeks in advance. This gives us enough time to review your request and take it into account when planning work schedules.
After submitting your request, you will be notified whether your holiday has been approved.
Would you like to know how many holiday hours you have accrued? You can find your current balance on your payslip.
Download the Level One app:
Holiday allowance is an additional amount that you accrue on top of your salary. You can find the amount of holiday allowance you have accrued on your payslip.
At Level One, your accrued holiday allowance is paid no later than 1st of June. This means that you will normally receive the annual payment in the last week of May.